How to add new attendants on HelpDesk

  1. On the left side menu of your dashboard, click “Attendant”;

2. This page will appear. Here you have the option to check the list of attendants and edit if needed. If you want to add a new attendant, click on “Add new attendant”;

3. Here you will add the e-mail address of the attendant and then click “Verify”;

4. Now enter the name and create a password for the attendant. After that, click on “Register”;

5. This screen will appear. Here you have to allocate the attendant to a group and to a department. After that, click on “Save”;

6. The registered attendant will appear in the attendant list;